Documentation
README
Create Ticket
Create a ticket β persistent conversation/work thread with state and assignee.
When to use
Use tickets when:
- The topic will come up again (customer retention, recurring bug, ongoing partnership)
- The work needs an assignee and status workflow
- A heartbeat should pull it from an inbox (tickets are the inbox)
- Multiple people / agents will discuss over time (threaded comments)
Don't use tickets for:
- Ephemeral questions (use a chat session)
- Deterministic scheduled work (use a routine)
- State-checking protocols (use a heartbeat + decision prompt)
Step 1: Collect fields
This is the opening of the README. Read the full README on GitHub.