Customer Escalation

by evolution-foundation

Customer Escalation is an Automation skill for Claude Code, published by evolution-foundation in evo-nexus.

523 stars176 forkson evolution-foundation/evo-nexusAdded 2026/08/26Repository updated 2026/05/13

View source on GitHub Download repo ZIP

ai-agentsai-workspaceanthropicautomationbusiness-automationclaudeclaude-codedashboardmulti-agentopen-sourceopenclaw

Install in seconds

Install Customer Escalation

Copy Customer Escalation into your Claude Code skills folder. Run the command in your terminal, or review the source on GitHub before installing.

terminal

npx degit https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-customer-escalation ~/.claude/skills/cs-customer-escalation

Requires Node.js. Downloads this skill only — not the rest of the repository — into your Claude Code skills folder.

Without Node.js

git clone https://github.com/evolution-foundation/evo-nexus.git

Clones the whole repository, then copy the skill’s own directory into your skills folder yourself.

In this catalog

Source file: .claude/skills/cs-customer-escalation/SKILL.md in evolution-foundation/evo-nexus
Installs to: ~/.claude/skills/cs-customer-escalation
Collection: One of 25 skills cataloged from this repository
Category: Automation — 2226 skills

What Customer Escalation does

Customer Escalation packages a support issue into a structured briefing for engineering, product, or leadership. Use it when a bug needs escalation, multiple customers are affected, or an issue has exceeded SLA.

Customer Escalation is cataloged under Automation on DirSkills. Customer Escalation comes from a repository tagged ai-agents, ai-workspace, anthropic, automation and business-automation.

Documentation

README

Excerpt

/cs-customer-escalation

Se encontrar integrações não configuradas, verifique CONNECTORS.md.

Empacotar um problema de suporte em um briefing de escalação estruturado para Devs, Produto ou Davidson (liderança). Coleta contexto, estrutura passos de reprodução, avalia impacto de negócio e identifica o alvo de escalação correto.

Usage

/cs-customer-escalation <descrição do problema> [nome do cliente ou conta]

This is the opening of the README. Read the full README on GitHub.

Commands Customer Escalation provides

Slash commands named in this skill’s SKILL.md, listed in the order they first appear.

/cs-customer-escalation
/int-evo-crm
/discord-get-messages
/int-whatsapp
/int-linear-review

Frequently asked about Customer Escalation

What else does evolution-foundation publish alongside Customer Escalation?
Customer Escalation is one of 25 skills that DirSkills catalogs from evolution-foundation/evo-nexus, the repository it ships in. Its siblings there include AI Image Creator, Create Agent and Create Command. Each one is a separate skill with its own page in this directory, installs the same way Customer Escalation does, and is maintained by evolution-foundation in that same repository. The rest of the collection is listed on the evolution-foundation/evo-nexus page.
How does Customer Escalation compare to other Automation skills?
Customer Escalation ranks #1360 by stars among the 2226 Automation skills in this catalog. The most-starred ones next to it are Autonomous Loops, Autonomous Agent Harness and Automation Audit Ops. DirSkills ranks by the star count of the repository each skill ships in, so that order reflects how popular those repositories are rather than any review of Customer Escalation against them. Open each page to compare what they document and how they install.