Customer Response Drafting

by evolution-foundation

Customer Response Drafting is a Writing skill for Claude Code, published by evolution-foundation in evo-nexus.

523 stars176 forkson evolution-foundation/evo-nexusAdded 2026/08/26Repository updated 2026/05/13

View source on GitHub Download repo ZIP

ai-agentsai-workspaceanthropicautomationbusiness-automationclaudeclaude-codedashboardmulti-agentopen-sourceopenclaw

Install in seconds

Install Customer Response Drafting

Copy Customer Response Drafting into your Claude Code skills folder. Run the command in your terminal, or review the source on GitHub before installing.

terminal

npx degit https://github.com/evolution-foundation/evo-nexus/tree/main/.claude/skills/cs-draft-response ~/.claude/skills/cs-draft-response

Requires Node.js. Downloads this skill only — not the rest of the repository — into your Claude Code skills folder.

Without Node.js

git clone https://github.com/evolution-foundation/evo-nexus.git

Clones the whole repository, then copy the skill’s own directory into your skills folder yourself.

In this catalog

Source file: .claude/skills/cs-draft-response/SKILL.md in evolution-foundation/evo-nexus
Installs to: ~/.claude/skills/cs-draft-response
Collection: One of 25 skills cataloged from this repository
Category: Writing — 1012 skills

What Customer Response Drafting does

Customer Response Drafting writes professional, customer-facing replies tailored to the situation, relationship, and channel. Use it for product questions, escalations, outages, billing issues, feature declines, and other sensitive support messages.

Customer Response Drafting is cataloged under Writing on DirSkills. Customer Response Drafting comes from a repository tagged ai-agents, ai-workspace, anthropic, automation and business-automation.

Documentation

README

Excerpt

/cs-draft-response

Se encontrar integrações não configuradas, verifique CONNECTORS.md.

Redigir uma resposta profissional voltada ao cliente adaptada à situação, ao relacionamento com o cliente e ao contexto de comunicação.

Usage

/cs-draft-response <contexto sobre a pergunta, problema ou solicitação do cliente>

Exemplos:

/cs-draft-response Acme Corp perguntando quando a nova feature de dashboard vai lançar
/cs-draft-response Escalação de cliente — integração deles está fora há 2 dias
/cs-draft-response Respondendo a um feature request que não vamos construir
/cs-draft-response Cliente teve erro de billing e quer resolução ASAP

This is the opening of the README. Read the full README on GitHub.

Commands Customer Response Drafting provides

Slash commands named in this skill’s SKILL.md, listed in the order they first appear.

/cs-draft-response
/discord-get-messages
/int-whatsapp
/int-evo-crm

Frequently asked about Customer Response Drafting

What else does evolution-foundation publish alongside Customer Response Drafting?
Customer Response Drafting is one of 25 skills that DirSkills catalogs from evolution-foundation/evo-nexus, the repository it ships in. Its siblings there include AI Image Creator, Create Agent and Create Command. Each one is a separate skill with its own page in this directory, installs the same way Customer Response Drafting does, and is maintained by evolution-foundation in that same repository. The rest of the collection is listed on the evolution-foundation/evo-nexus page.
How does Customer Response Drafting compare to other Writing skills?
Customer Response Drafting ranks #802 by stars among the 1012 Writing skills in this catalog. The most-starred ones next to it are Article Writing, Social Media Content Calendar and Knowledge Comic Creator. DirSkills ranks by the star count of the repository each skill ships in, so that order reflects how popular those repositories are rather than any review of Customer Response Drafting against them. Open each page to compare what they document and how they install.