Customer Success Manager

Customer Success Manager is a Data skill for Claude Code, published by borghei in Claude-Skills.

553 stars115 forkson borghei/Claude-SkillsAdded 2026/08/25+12% in starsRepository updated 2026/08/12

agentic-codingagileai-agentsai-skillsbusiness-operationsclaude-codeclaude-skillscompliance-automationcursordeveloper-toolsgemini-cligithub-copilotjiramcp-servernotionproduct-managementproject-managementresearch-opstechnical-writing

Install in seconds

Install Customer Success Manager

Copy Customer Success Manager into your Claude Code skills folder. Run the command in your terminal, or review the source on GitHub before installing.

terminal

npx degit https://github.com/borghei/Claude-Skills/tree/main/business-growth/customer-success-manager ~/.claude/skills/customer-success-manager

Requires Node.js. Downloads this skill only — not the rest of the repository — into your Claude Code skills folder.

Without Node.js

git clone https://github.com/borghei/Claude-Skills.git

Clones the whole repository, then copy the skill’s own directory into your skills folder yourself.

In this catalog

Source file: business-growth/customer-success-manager/SKILL.md in borghei/Claude-Skills
Installs to: ~/.claude/skills/customer-success-manager
Collection: One of 25 skills cataloged from this repository
Category: Data — 668 skills

What Customer Success Manager does

Customer Success Manager analyzes customer health, churn risk, and expansion opportunities from JSON inputs using deterministic scoring models. Use it for SaaS customer success reviews, renewal prioritization, and executive reporting.

Customer Success Manager is cataloged under Data on DirSkills. Customer Success Manager comes from a repository tagged agentic-coding, agile, ai-agents, ai-skills and business-operations.

Documentation

README

Excerpt

Customer Success Manager

Production-grade customer success analytics with multi-dimensional health scoring, churn risk prediction, and expansion opportunity identification. Three Python CLI tools provide deterministic, repeatable analysis using standard library only -- no external dependencies, no API calls, no ML models.

Capabilities
Input Requirements
Output Formats
How to Use
Scripts
Reference Guides
Templates
Best Practices
Limitations

This is the opening of the README. Read the full README on GitHub.

Frequently asked about Customer Success Manager

What else does borghei publish alongside Customer Success Manager?
Customer Success Manager is one of 25 skills that DirSkills catalogs from borghei/Claude-Skills, the repository it ships in. Its siblings there include Capacity Planner, Channel Economics and Churn Prevention. Each one is a separate skill with its own page in this directory, installs the same way Customer Success Manager does, and is maintained by borghei in that same repository. The rest of the collection is listed on the borghei/Claude-Skills page.
How does Customer Success Manager compare to other Data skills?
Customer Success Manager ranks #576 by stars among the 668 Data skills in this catalog. The most-starred ones next to it are Benchmark Methodology, Jupyter Notebook and Solana. DirSkills ranks by the star count of the repository each skill ships in, so that order reflects how popular those repositories are rather than any review of Customer Success Manager against them. Open each page to compare what they document and how they install.