Empathy Map

by Owl-Listener

Empathy Map is a Frontend skill for Claude Code, published by Owl-Listener in designer-skills.

2.1K stars335 forkson Owl-Listener/designer-skillsAdded 2026/08/18+2% in starsRepository updated 2026/08/08

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agenticagentic-aiaiai-toolsclaude-codedesign-systemdesign-systemsprompt-engineeringskillsux-design

Install in seconds

Install Empathy Map

Copy Empathy Map into your Claude Code skills folder. Run the command in your terminal, or review the source on GitHub before installing.

terminal

npx degit https://github.com/Owl-Listener/designer-skills/tree/main/design-research/skills/empathy-map ~/.claude/skills/empathy-map

Requires Node.js. Downloads this skill only — not the rest of the repository — into your Claude Code skills folder.

Without Node.js

git clone https://github.com/Owl-Listener/designer-skills.git

Clones the whole repository, then copy the skill’s own directory into your skills folder yourself.

In this catalog

Source file: design-research/skills/empathy-map/SKILL.md in Owl-Listener/designer-skills
Installs to: ~/.claude/skills/empathy-map
Collection: One of 25 skills cataloged from this repository
Category: Frontend — 567 skills

What Empathy Map does

Empathy Map builds a Says, Thinks, Does, Feels map for one user or segment, used to share user understanding quickly. It helps align teams around synthesized user research and identify goals, pain points, and design insights.

Empathy Map is cataloged under Frontend on DirSkills. Empathy Map comes from a repository tagged agentic, agentic-ai, ai, ai-tools and claude-code.

Documentation

README

Excerpt

Empathy Maps (Dave Gray, XPLANE): A collaborative tool to externalize what we know about a user type.
Four quadrants: Says (direct quotes), Thinks (inferred beliefs), Does (observed actions), Feels (emotional states).
Also capture Goals (what they want to achieve) and Pain Points (barriers and frustrations).
Best created from actual research data, not assumptions.

Instructions

This is the opening of the README. Read the full README on GitHub.

Frequently asked about Empathy Map

What else does Owl-Listener publish alongside Empathy Map?
Empathy Map is one of 25 skills that DirSkills catalogs from Owl-Listener/designer-skills, the repository it ships in. Its siblings there include Accessibility Audit, Affinity Diagram and Card Sort Analysis. Each one is a separate skill with its own page in this directory, installs the same way Empathy Map does, and is maintained by Owl-Listener in that same repository. The rest of the collection is listed on the Owl-Listener/designer-skills page.
How does Empathy Map compare to other Frontend skills?
Empathy Map ranks #244 by stars among the 567 Frontend skills in this catalog. The most-starred ones next to it are Angular Developer, Android Clean Architecture and Accessibility. DirSkills ranks by the star count of the repository each skill ships in, so that order reflects how popular those repositories are rather than any review of Empathy Map against them. Open each page to compare what they document and how they install.