✍️
WritingPython

KB Article Writer

by anthropics

KB Article Writer is a Writing skill for Claude Code, published by anthropics in knowledge-work-plugins.

23.3K stars2.8K forkson anthropics/knowledge-work-pluginsAdded 2026/07/19Repository updated 2026/08/06
Install in seconds
Install KB Article Writer
Copy KB Article Writer into your Claude Code skills folder. Run the command in your terminal, or review the source on GitHub before installing.
terminal
npx degit https://github.com/anthropics/knowledge-work-plugins/tree/main/customer-support/skills/kb-article ~/.claude/skills/kb-article

Requires Node.js. Downloads this skill only — not the rest of the repository — into your Claude Code skills folder.

Without Node.js

git clone https://github.com/anthropics/knowledge-work-plugins.git

Clones the whole repository, then copy the skill’s own directory into your skills folder yourself.

In this catalog

Source file
customer-support/skills/kb-article/SKILL.md in anthropics/knowledge-work-plugins
Installs to
~/.claude/skills/kb-article
Collection
One of 26 skills cataloged from this repository
Category
Writing1361 skills

What KB Article Writer does

Drafts publish-ready knowledge base articles from resolved support issues, common questions, or documented workarounds. Structures content for searchability and self-service.

KB Article Writer is cataloged under Writing on DirSkills.

Documentation

README

/kb-article

If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.

Draft a publish-ready knowledge base article from a resolved support issue, common question, or documented workaround. Structures the content for searchability and self-service.

Usage

/kb-article <resolved issue, ticket reference, or topic description>

Examples:

  • /kb-article How to configure SSO with Okta — resolved this for 3 customers last month
  • /kb-article Ticket #4521 — customer couldn't export data over 10k rows
  • /kb-article Common question: how to set up webhook notifications
  • /kb-article Known issue: dashboard charts not loading on Safari 16

This is the opening of the README. Read the full README on GitHub.

Commands KB Article Writer provides

Slash commands named in this skill’s SKILL.md, listed in the order they first appear.

  • /kb-article

Frequently asked about KB Article Writer

  • What else does anthropics publish alongside KB Article Writer?

    KB Article Writer is one of 26 skills that DirSkills catalogs from anthropics/knowledge-work-plugins, the repository it ships in. Its siblings there include Accessibility Review, Analyze Data and Bio-Research Start. Each one is a separate skill with its own page in this directory, installs the same way KB Article Writer does, and is maintained by anthropics in that same repository. The rest of the collection is listed on the anthropics/knowledge-work-plugins page.

  • How does KB Article Writer compare to other Writing skills?

    KB Article Writer ranks #68 by stars among the 1361 Writing skills in this catalog. The most-starred ones next to it are Article Writing, Social Media Content Calendar and Knowledge Comic Creator. DirSkills ranks by the star count of the repository each skill ships in, so that order reflects how popular those repositories are rather than any review of KB Article Writer against them. Open each page to compare what they document and how they install.

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